FAQ

Do you have any crèche facilities?

Yes, the crèche is currently located at our old premises in East Street. We aim to have a new crèche on our new site by November 2015. The crèche is open to run alongside our morning classes (9.15 – 11.45), you can book a single or double session. Single sessions are £4 and double sessions are £6.

Our staff are all  CRB checked and are fully qualified.

Please feel free to pop in to the crèche to have a look around.

Is membership on a yearly contract?

No, all memberships are paid by standing order which means you can cancel at any point. We do however recommend that you try the facilities for 3 months and we do require 1 months notice of cancellation in writing.

Is the induction extra?

No the induction is not extra. When you join you pay a one off joining fee, this includes your induction, personalised programme and any reassessments that you may have.

Do you have to book classes?

No you do not have to book for any of our classes. For classes that require equipment i.e. Body Step, Spinning, Body Pump etc we recommend arriving 10 minutes beforehand to set up.

Do you have to be a member to do classes?

No you do not have to be a member for classes. Non member classes are £6 each, please ensure that you sign in at reception and collect your class pass before entering the studio.

What is the minimum age to be a member?

The minimum age to be a member is 14. Under 16s must be accompanied by a member who is over 16 to be covered by our insurance.

What should I wear to the gym?

We recommend clean, appropriate and comfortable sportswear e.g. leggings/shorts, t-shirt/vest.

No open toed shoes will be allowed in the gym. A good fitting pair of trainers is ideal as they provide arch support and cushioning for your joints.

We would also recommend bringing a small towel to wipe down equipment after use.

Will I recieve a gym programme?

A gym programme is optional. If you wish to have a personalise gym programme written please either book in when you join or talk to one of our qualified instructors at any time.

Will I be shown how to use the gym equipment?

We always have qualified instructors on hand to help you if required. When you first join you will be offered an induction, where we will show you how to use the equipment and be provided with a personalised training programme if required.

Are personal trainers available?

Yes, we have personal trainers available. The have a variety of qualifications and specialities. Please check out your personal trainers page, or ask at reception.

Is there parking?

Yes, there is lots of free parking on site.

What membership packages do you offer?

We offer a range of different membership packages; peak, off peak, student, senior and ladies only to name a few. Please ring, pop in or send us an e-mail (info@chfgym.co.uk) for more information.

Do I have to pay monthly for gym membership?

No, if you do not wish to pay monthly for membership we offer a pay as you go membership. This is £6 per session once you become a member.

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